Our services

We are a family business trying to provide the best possible services for you.


When purchasing any goods or services from us you are agreeing that the contract is governed by the following terms and conditions.

Our Terms and Conditions

Please read our terms and conditions with care as you agree to be legally bound by them.


We want both parties to be treated reasonably and in accordance with the relevant law.


If you purchase a product or service from us we want it to be of good quality. If it is not, we will apologise and refund you. If we deliver your goods and/or services to the required standard we want to be paid for them.


Jurisdiction

Transactions on this web page and any subsequent transactions are governed by the law of England and Wales.


Web page

We authorise you to view and download the materials at this Web site only for your personal, non-commercial use. We retain all copyright and other proprietary notices contained in the original materials on any copies of the materials.


The materials at this Site are copyrighted and any unauthorized use of any materials at this Site may violate copyright, trademark, and other laws. 


The information contained in this website is for general information purposes only. The information is provided by us and whilst we endeavour to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.


In no event will we be liable for any loss or damage including, without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.


Modification of Terms

We may modify these Terms at any time, and such modifications shall be effective immediately upon posting of the modified Terms. You agree to review these Terms periodically to be aware of such modifications and your continued access or use of the Site shall be deemed your conclusive acceptance of the modified terms.


Trademarks or Copyright

Trademarks used or displayed at this Site are trademarks of this site or its affiliates or third party owners. Nothing contained on this Site is to be construed as granting, by implication or otherwise, any license or right of use of any such trademark without our prior written permission or such third party owner.


Email Terms & Conditions

Emails and the information it contains (including any attachment(s)) may be privileged and/or confidential. It is for the intended addressee(s) only. The unauthorised use, disclosure or copying of email or any information it contains (including any attachment(s)) is strictly prohibited. If you are not the intended recipient, you are hereby notified that any use or dissemination of this communication is strictly prohibited.


If you receive a communication in error, please notify us immediately by telephone on 0788 22 33 236 or crambegrangefarm.co.uk


Emails are not secure. We do not accept liability for any errors or omissions in the contents of email transmissions. You must carry out your own virus checks before opening any attachments or emails from us. 


Who are you trading with ? 

Crambe Grange farm is a trading name of JKRL Investment Holdings (UK) Ltd whose registered office is Suite 1, 7th Floor, 50 Broadway, London, SW1H 0BL

 

JKRL Investment Holdings (UK) Ltd is a company registered in England and Wales. Company No 11017007. Our registered office address is stated above.

 

Our liability and exclusions 

 

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

We do not offer any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. 


Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.


This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.


All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.


Unauthorised use of this website may give to a claim for damages and/or be a criminal offence.


We will not be liable, in contract, tort (including, without limitation, negligence), pre-contract or other representations or otherwise out of or in connection with any information contained within this web page or actions that have been taken in reliance of information contained within the web site.

 

Privacy Policy 

If you have any requests concerning your personal information or any queries with regard to our processing please contact us using the contact details on this website.


Use of information

We will use your information to provide and personalise our service. Where we collect personal data, we store this securely in both hard copy and electronic copy. This data may be used to compile reports and statistics that comply with contractual requirements and for general administration purposes (eg correspondence by letter). We ensure that the provisions and obligations imposed by the Data Protection Act 1998 and the Data Protection Principles together with any subsequent re-enactment or amendment thereof in storing and processing personal data, are complied with at all times.


We may use your information to send you news about our products or services which we think may be of interest to you. We may contact you by post, email, telephone or fax for these purposes. We will never pass your personal data to anyone else, except for any successors in title to our business and suppliers that process data on our behalf


Cookies

If you want to check or change what types of cookies you accept, this can usually be altered within your browser settings. You can block cookies at any time by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site. We use cookies to track your use of our website. This enables us to understand how you use the site and track any patterns with regards how you are using our website. This helps us to develop and improve our website as well as products and / or services in response to what you might need or want.


Does our website constitute 'on-line' sellers transactions?

In the UK, the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 require online sellers to provide clear information before a purchase, including the total price (including taxes and delivery costs), delivery arrangements, and the supplier's identity and address. They also provide consumers with a statutory right to cancel an order within a specified "cooling-off" period (at least 14 days in the UK). As there are no products directly for sale on this web page, we do not believe these regulations apply to us but we want to comply with the spirit of any legislative requirements and hope that all of the necessary information that you require has been supplied. If you have any concerns please contact us.


Floristry Services

Our floristry services are governed by separate terms and conditions. Please read these with care.

Our aim

We are a family business that takes pride in trying to provide the best possible service to our customers in a friendly and approachable manner. If your expectations are not met, please talk to us and we will try to resolve the situation.

Thank you

We currently work with a number of organisations including the Howardian Hills National Landscape Team, students at the University of York and local farmers.  Thank you your help and support.